June 2023 (1.2.0)

Release date: 13-06-2023

This release brings some large new features to the VoIPcube platform and some welcome improvements to Call Tagging. Some general improvements and fixes are also put in place.

New Features

Call Recording (`3CX` and `Swyx` only!) `Client >= 1.2.0 required`

VoIPcube can now monitor the recording files of the PBX. When enabled the recordings are automatically uploaded to the VoIPcube platform and can be downloaded or listened to by the user directly from the client.

Call Journey `Client >= 1.2.0 required`

It’s now possible to see a visualized representation of the caller’s journey throughout the PBX and transfers between users.

This view is combined into the existing call popups when enabled.

Call History `Client >= 1.2.0 required`

If enabled for a user the client now allows the user to browser historic calls and view details of a specific call. This call history window is a starting point of a centralized location to all the data VoIPcube collects around calls. Currently the call info, assigned tags, call journey, and available recordings are shown.

Only calls that the user has participated in are shown in the call history.

Improvements

UI improvement for larger quantity of tags Client >= 1.2.0 required If more than 5 tags are assigned to a user the UI changes into a dropdown selector. This select field supports keyword entry to quickly find tags.